Cultural Cornerstones Series – Mission (Who and What)
Who are we and what do we do? That is the essence of your mission.
Again I will quote my favourite company;
“Google’s Mission is to organize the world’s information and make it universally accessible and useful”.
What a great mission statement. It says exactly what they do in plain English in a very clear and concise way. No mention of search engines or Gmail. It seems so clear and simple; however, I suspect drafting this statement took considerable time and effort with input from stakeholders throughout the company.
I have gone through the mission drafting process a couple of times. If you are going to have a mission statement it is important that everyone buys in, had input into drafting the statement and lives the mission on a daily basis.
How do you go about drafting a mission?
Here is one way to go about drafting a mission and I am sure there are many others but at least this should help spark the synapses. The process will likely take 3 or more sessions and need to be re-written many times.
Here is a methodology I have used to facilitate the mission process:
Step 1. List all the MUST have nouns for your company; innovative, leader, …
Step 2. Finalize and short list the nouns, this may take some time.
Step 3. Use verbs to glue the nouns together and then sprinkle some adjectives to describe the nouns
Step 4. Define and refine. Repeat as necessary.
That’s it.
Here is Google’s Mission by nouns and verbs;
Nouns – Worlds, Information, Universally, Useful
Verbs – Organize, Make, Accessible
TheCodeFactory Mission:
“TheCodeFactory fosters the development of business ideas from concept to execution by providing a collaborative environment for entrepreneurs and innovators to access services, share business experiences and connect. Entrepreneurs are also supported through fiscal and policy advocacy.”
Ian Graham


“innovative”, “universally”, “useful” and “accessible” are adjectives.
Good tip though! Thanks.
Er, “universally” is an adverb.
Another approach is one used in cognitive psychology, to keep asking variations of “why does that matter?” until you get down to the root. For example:
Our company’s mission is to produce the preeminent social networking software for widget enthusiasts.
(why does that matter?)
No social networking software currently targets widget enthusiasts.
(why do they need their own software?)
Widget enthusiasts like to choose their friends based on the widgets they use, and general social networking sites don’t support that.
Mission statement: We help connect people who like the same widgets.
Thanks for the comments David and Ryan.
Ryan, I was hoping no one would call me out on the grammar stuff. I think the methodology will still work but it would be beneifical to use real nouns and verbs rather than those adjective and adverb posers.