Tracking for www.thecodefactory.ca was recently disabled on Clicky because it did not qualify for our free service after your trial or premium subscription expired. However, we are still receiving traffic from this site, which indicates you still have our tracking code installed.
Please be courteous and remove the tracking code, or upgrade to our premium service at http://getclicky.com/user/upgrade
You will continue to receive this message until you do one of the above. We thank you in advance for your prompt attention to this matter!
-- Your friends at Clicky :) http://getclicky.com
Here is my take; Clicky is making a feeble attempt to get me to switch to the paid version of their software but using a stick instead of a carrot. Sure negative selling works but it can also piss people off. Hey, I am taking the time to write about their poor customer service. I have neither the time nor inclination to uninstall their tracking code ... surely than can just disable the information collection on their end.
“Please be courteous and remove the tracking code” ... so they are implying that by not uninstalling the tracking code I am being discourteous ... somewhat insulting. I tell you what is discourteous is getting an email like this telling me to remove code or switch to a premium paid version ... #@$% off.
But wait it gets better ... if I don’t remove the tracking code Clicky is threatening to keep spamming me with this message. EVEN BETTER thanking me in advance for my co-operation with an exclamation mark ... hey not only is Clicky insulting me they are yelling at me too.
Kids don't let this happen to you ... so many lessons in how not to win and influence customers.
- Ian Graham